Anything that disrupts the consistency between an individual's attitudes and behaviors causes: _____
A. Dissonance.
B. Emotional contagion.
C. Consonance.
D. Competitive inertia
Dissonance (stress) motivates people to change their attitudes or behavior so that there is stability. Stress cognitive conflict is the result of a conflict between attitudes and behavior
It refers to a situation involving conflicting attitudes, beliefs, or behaviors. It creates a feeling of mental instability, which reduces changes in any one attitude, belief or behavior, which can reduce discomfort and restore balance.
